Shipping Policy

Last updated: August 27, 2026

Where we ship

We ship to addresses within the United States, including Alaska, Hawaii, and Puerto Rico. We do not currently ship internationally or to APO/FPO/DPO addresses.

Shipping cost

Shipping is free on every order. There is no minimum purchase and no surcharge added at checkout. The price you see on the product page is the price you pay, plus applicable sales tax.

Processing time

Orders are processed within 1–2 business days of being placed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 PM PT on a Friday, or over a weekend or holiday, begin processing the next business day.

Delivery time

Please allow 1 to 2 weeks from the date of purchase for your order to arrive. That window covers both processing and transit. Most orders arrive toward the earlier end of it; rural and remote addresses, and orders placed during peak periods, tend toward the later end.

Delivery windows are estimates, not guarantees. Carrier delays, weather, and other events outside our control can push an order past the estimated window.

Tracking

You will receive a shipping confirmation email with a tracking number once your order leaves our facility. Tracking information can take up to 48 hours to show activity after the number is issued. If your tracking has not updated in five business days, contact us and we will open an inquiry with the carrier.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect or incomplete address supplied by the customer. If you catch a mistake, email us within 12 hours of ordering and we will correct it if the order has not yet shipped. Once a package ships, the address cannot be changed.

Packages returned to us as undeliverable due to an incorrect address will be reshipped at the customer's expense, or refunded less any shipping costs we incurred.

Lost, stolen, or damaged packages

Once a carrier marks a package as delivered, responsibility for it passes to the customer. If a package is marked delivered but you have not received it, check with neighbors and household members first, then contact us within seven days and we will help file a claim with the carrier.

If your order arrives damaged, email us within seven days of delivery with photos of the damage and the packaging. We will arrange a replacement or refund.

Split shipments

Orders containing multiple items may ship in more than one package, sometimes on different days. You will receive separate tracking for each shipment at no additional cost.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We can usually accommodate requests made before the order enters fulfillment. Once a package has shipped, we cannot cancel it.

Questions

Email us at Religiouskeys@gmail.com and we will respond within one business day.